Privacy Policy

Teddy S.p.A. always takes the utmost care with regard to the confidentiality, protection and security of the personal data of the people with whom it comes into contact.

Users of this website are therefore encouraged to consult all the sections of this document in advance, as it describes how the website is managed with regard to the processing of the personal data of the people who visit it.

This document is also provided for information purposes, pursuant to art. 13 of EU Regulation 2016/679 and the applicable national legislation on the processing of personal data, and can be accessed electronically on by anyone who interacts with the Teddy S.p.A. web services.

This information notice is only provided and valid on this website, not any other websites that may be visited by users by way of links on the website. Teddy S.p.A. has no control over these websites or the procedures they implement with regard to data confidentiality, and we therefore recommend consulting the privacy policy of every entity with which you come into contact before sharing your personal information.

Data Controller

The Data Controller is Teddy S.p.A., headquartered at 58 Via Coriano, Gros Rimini, block 97, 47924, Rimini (RN), tel. +39 0541 301411, fax +39 0541 383430, email

Data protection officer

Information regarding the data protection officer, where it exists, can be obtained by the interested party by sending a simple request to the email address.

Types of data processed and purposes of the data processing

Browsing data
During the normal course of operations, the computer systems and software procedures used to operate this website collect some data, the transmission of which is implicit in the use of internet communication protocols. This information is not collected in order to be linked to identified individuals, but its very nature could allow users to be identified through processing and in association with data held by third parties.
This category of data includes the IP addresses or domain names of the devices used by users who connect to the website, the addresses of the requested resources in URI (Uniform Resource Identifier) notation, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment.
This data is used for the sole purpose of obtaining anonymous statistical information on the use of the website and ensuring correct operation. Other than the exceptions expressly listed in the "communications and data transfers" section, this data is not shared or disclosed to third parties.
A "cookie" is a small text file transferred from the web server to the user's device in order to inform the server about the user's access to that particular web page, in addition to providing any other information that it may obtain from the system's readable parameters by way of the functions contained in the web page. Cookies can be "transient" (also known as session cookies, they are deleted when the user disconnects) or "persistent" (they remain stored on the user's hard disk, unless the user deletes them).
This website uses session cookies and persistent cookies to:

  • keep track of browsing sessions anonymously;

  • improve browsing within the website;

  • personalise services;

  • analyse website traffic models in the aggregate.

The persistent cookies that we use can only store personally identifiable information if the user has registered on the website or has consented to the storage of the personally identifiable information they enter on the website. Otherwise, our server only recognises that an unidentified visitor, with a particular cookie, has returned to the website.

Other than the exceptions expressly listed in the "communications and data transfers" section, this data is not shared or disclosed to third parties.
Users have the option to disable or enable specific cookies depending on their web browser. In this case, the user's browsing experience may be affected, some website features may not be available and some web pages may be displayed incorrectly.

Click here to read the whole information notice.

Data provided voluntarily by users
Personal data is only requested from users (e.g. first name, last name, email address, etc.) if they wish to contact us or make use of the services offered on our website. In this case, users will be provided with the relevant information notice and, where necessary, asked to provide their consent. The data provided by users will be processed in compliance with the purposes and methods indicated in this information notice and any specific information notices that may be made available periodically.

Processing methods

Personal data is processed manually and electronically in order to achieve the purposes for which it was collected. Specific security measures are implemented to prevent data loss, illicit or incorrect use and unauthorised access.
The data will be processed by staff reporting directly to Teddy S.p.A. and/or natural or legal persons specifically identified as agents, duly appointed officers and their processors.

Legal basis

The data processed by way of this website and the services made available therein is processed on the basis of consent and/or contractual agreements.

Processing subjects

The processing subjects are all the users of the website or the services provided therein who are over 16 or 18 and over, as per each specific information notice.

Optional nature of data provision

Users are free to decide whether or not to provide their personal data to Teddy S.p.A. through this website and/or the associated services. Failure to provide data, as indicated on a case by case basis in the information notices provided to the user, may result in Teddy S.p.A. being unable to provide the requested service.

Communications and data transfers

The data provided will not be disclosed or communicated to third parties under any circumstances, other than parties whose right to access the data is recognised by law or by order of the authorities, as well as any parties—including external and foreign entities— employed by Teddy S.p.A. to carry out instrumental and/or ancillary services with regard to the services offered and the associated benefits, including suppliers of software solutions, web applications and storage services, which may be provided by way of cloud computing systems.

Please note that the collected data may be transferred to servers located in non-EU countries to provide the above services. In this case, Teddy S.p.A. will guarantee suitable security measures based on the provisions of the aforementioned Regulation. More information can be obtained by the interested party by sending a simple request to the email address.

Processing duration

Unless otherwise specified in the specific information notices, the processing of personal data will take place throughout the entire period that the interested party is using this website and the services provided through it. In case of withdrawal of consent, personal data will be stored by Teddy S.p.A. in order to prove that it has fulfilled its obligations until the end of the predetermined limitation period.

Rights of the interested parties

With regard to the Data Controller, personal data subjects can exercise their rights at any time, pursuant to articles 15 to 22 of the aforementioned Regulation and the applicable national legislation on the processing of personal data. Specifically, they can:

a) access the data and confirm the existence of personal data concerning them, even if it is not yet recorded, and have it communicated in an intelligible form;

b) obtain information regarding the origin of the personal data and the processing purposes and methods; the logic applied with regard to processing carried out with the aid of electronic tools; the identity of the controller, officers and the designated representative; the parties or categories of parties to whom the personal data may be communicated or who can learn about it as designated state representatives, officers or agents;

c) request that their data is updated, rectified or integrated, and exercise their right to data portability;

d) request that processed data is erased, limited, anonymised or blocked, including data whose storage is unnecessary for the purposes for which the data was collected or subsequently processed;

e) confirm that the aforementioned operations have been brought to the attention of those to whom the data has been communicated or shared, except in the case where this proves impossible or requires the use of means that are clearly disproportionate to the right being protected;

f) object, for legitimate reasons, to the processing of personal data concerning them, in whole or in part, even if it is pertinent to the purposes of collection, and to the processing of personal data concerning them that is used for the purpose of sending marketing communications and advertising or direct sales materials or for carrying out market research.

The interested party also has the right to lodge a complaint with a supervisory authority, which in Italy is the Italian Data Protection Authority (Garante per la protezione dei dati personali).

The interested party also has the right to withdraw the consent given with regard to data processing at any time.

To exercise these rights, the interested party can contact the Data Controller directly by writing to the following email address:


The use of personal data for sending newsletters and/or marketing communications will only take place with the user's prior consent.

To stop receiving newsletters and/or marketing communications by email, simply follow the instructions contained in the last email received or by sending an email to containing the following details: "Clp", first name, last name and the email address to which to stop sending communications. Upon receipt of the email we will stop the communications.

To stop receiving SMS communications, simply send an SMS from the number on which you wish to no longer receive communications with the word "unsubscribe" (without quotation marks) to +393666369292.


Any further information regarding the processing of personal data carried out by way of this website and/or the services connected to it can be requested by writing to the email address or Teddy S.p.A., via Coriano n. 58, Gros Rimini, Blocco 97, 47924, Rimini (RN), tel. +39 0541 301411, fax +39 0541 383430.